eClosing

Contract Management Solution Results in Shorter Project Cycle, Reduced Carbon Footprint

Opportunity

A global retail chain wanted to improve the efficiency of its commercial real estate closing practices, provide content sensitive visibility to those involved, and reduce the substantial paper trail and overhead of its paper-based system.

Result

Twin Technologies, Inc. built a custom contract management solution that integrates the retail chain's current enterprise system and allows users to upload, review, and collaborate on documents related to a commercial real estate closing.

Meeting a Monumental Challenge

When a global retail chain realized that its real estate closing process was time consuming and inefficient, it began researching solutions. The chain was concerned about reducing expensive document shipping costs as well as its carbon footprint. An existing document management system required substantial integration, and the sizeable number of internal and external users created major security risks to a mission-critical system dependent on processing over a billion dollars each year in commercial real estate for the chain.

Users demanded an application that was a streamlined version of their current workflow process to enable a higher level of productivity without requiring additional training. With over a million employees and annual revenues in the billions of dollars, the magnitude of such a project made development a challenge.

The chain turned to Twin Technologies for a contract management solution that could better manage its real estate closing process, now known as eClosing.