Adobe released SP1 for LiveCycle 8.2 last week, and in using it this week, we’ve run in to some issues.
The first issue is an actual bug in the installer, and has an easy workaround.
While running the LiveCycle SP1 installer, the install goes fine and all the files are copied over, but then at the last step of the install, when you select the ‘Launch Configuration Manager’ checkbox, and hit ‘Next’.
The following error appears:
‘Could not find the main class. Program will exit.’
This is the result of a bug in the installer: it assumes that you installed the JDK in the default location. (You can verify this in the patchinstalls.log file, where it writes out where it is looking).
If you installed somewhere else, or have re-configured to use an alternate JDK, you have to launch the Configuration Manager manually at this point.
You can do this with the file: …\LiveCycle 8.2\configurationManager\ConfigurationManager.bat
The second problem is more complex and still in the works. But, if other people are seeing this error after the upgrade:
<An exception was thrown with name com.adobe.idp.dsc.pool.service.impl.ServicePoolAlreadyExistsException message:Pool for service id OutputService, major version 1 and minor version 1 already exists while invoking service OutputService and operation generatePDFOutput and no fault routes were found to be configured.>
Followed by a long series of ‘ServicePoolInstancesExhaustedException’… Stay tuned… I’ll have an update for this one soon.
3 responses so far ↓
1 pandyaparth // Nov 24, 2008 at 10:36 pm
Hi,
Can you please update the article on the ServicePoolInstanceExhaustedException problem? I’ve hit the same problem.
Thanks in advance!!!
2 Jesse Dailey // Dec 14, 2008 at 9:24 pm
It turns out this was caused by having stale data left in the Global Document Storage area from a previous installation. After wiping the GDS folder and adobe db, the installer would no longer die with this error.
3 santhosh_Moturi // Sep 2, 2009 at 12:28 am
Hi,
Could anybody update the similiary kind of error when am trying to generate PDF
Error Description: ALC-DSC-802-000: com.adobe.idp.dsc.pool.service.impl.ServicePoolInstancesExhaustedException: Instance could not be borrowed from pool for service id Generate3dPDFService, major version 1 and minor version 0
Regards,
Santhosh Deep Moturi
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